General condition of sale
GENERAL CONDITION OF SALE
Our policy of protection of your personal data makes it possible to establish a relationship of trust between you and our services, in order to offer you a positive experience, in a completely transparent manner.
Thanks to this policy, we will be able to take into account your requirements and meet your expectations.
In order to respect your trust, HairBrushy (MaxiShop EU), we primordially guarantee the respect of your personal data, as well as the confidentiality of our customers (hereinafter "Your data").
For a perfect transparency towards you, in order to guarantee you a secure use of our website https://hairbrushy.fr in all its available versions and linked applications (hereinafter "HairBrushy Site (MaxiShop EU)"), we put available how we process your data, so that our services are always in accordance with the respect of your rights. In this way, we ensure the security as well as the confidentiality and the non-alteration of your privacy and your data, this across all of our platforms.
We and our policy guarantee that all necessary precautions are taken to protect all of your data and against disclosure, loss or alteration of it. This is why we put at your disposal all the elements allowing you to easily understand how we process your data. These data will only be kept for the time necessary for the management and processing determined. You can of course, at any time, have access to and modify your data, since it will be available on your personal spaces on the HairBrushy site (MaxiShop EU).
For these purposes, we strive to take all the necessary measures in order to be in compliance with the applicable data protection law.
Thus, here undersigned HairBrushy (MaxiShop EU) undertakes by this policy of protection of your personal data to respect the essential principles of the general European regulation and French law in matters of protection of personal data, by making available to you information concerning the existence and the methods of data processing applied here (paragraph 3), the rights which you have about your data, as well as by applying these rights ourselves (paragraph 6 and 10). All information relating to possible transfers to a third country or recipients is also made available, as well as the storage time of the data collected (paragraph 5) and security measures (paragraph 9).
- WHO ARE YOU ?
- WHO ARE WE ?
HairBrushy (MaxiShop EU) is a company whose registered office is located at 2105 Vista Oeste St Nw, Albuqueruqe, NM 87120.
HairBrushy (MaxiShop EU) publishes the HairBrushy Site (MaxiShop EU) and implements, as such, various treatments of your Data as data controller.
- FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
3.1. When do we collect your personal data?
Your personal data may be collected if you visit the HairBrushy (MaxiShop EU) site using cookies, if you create a customer account on the HairBrushy (MaxiShop EU) site, and order one of our products or services or agreed to be a member of our newsletters (SMS, e-mails).
Your personal data is used to streamline your browsing on the HairBrushy site (MaxiShop EU), as well as to offer you a more personalized experience. We can thus process your orders in the best possible way, make payment available in several installments, avoid fraud, make the necessary refunds, and manage your customer reviews.
3.2. Your browsing on the HairBrushy Site (MaxiShop EU)
In order to allow you to browse the HairBrushy site (MaxiShop EU), we process your data with the legal basis for this, your consent.
3.3. Processing your orders
To be able to take care of your orders and process them, we use your data.
The use we make of it is used to manage mediation, customer relations (and that through social networks), our after-sales service and distance selling, our actions relating to the management of marketing and commercial prospecting. for the HairBrushy site (MaxiShop EU), as well as for order management, deliveries and transport.
The execution of the contract between the two parties (you and us) is the legal basis for the processing of this data.
The legal obligation of HairBrushy (MaxiShop EU) is the legal basis for processing, with regard to the management of product recalls. Your consent or our legitimate interest are, as the case may be, the legal basis for processing for marketing and commercial prospecting actions. Your consent is for the implementation of "flash" payment.
3.4. Payment in installments
For orders affected by payment in several installments and for certain customers, your data is processed in order to be able to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for the processing of your bank data.
3.5. Customers' opinion
To be able to share your opinions with our customers and visitors as well as allow you to leave your opinion on the HairBrushy site (MaxiShop EU) we use your data on the legal basis of your consent or legitimate interest.
3.6. Collection of payments and fight against fraud
In order to allow the collection of payments and the fight against fraud, we use your data.
Thanks to this, we can also guarantee payment security.
The application of this contract between the two parties and the legitimate interest of HairBrushy (MaxiShop EU), as the controller, are the legal bases for this processing.
3.7. Management operations of HairBrushy's advertising management (MaxiShop EU)
HairBrushy's advertising management operations (MaxiShop EU) are managed through the use of your data.
This will allow us to increase our customer and prospect data, manage maintenance and technical activities of prospects, commercial statistics and studies of advertising campaigns, updating prospecting files for the organization in charge of management of objections to canvassing by telephone, solicitations, the setting up of our contests and lotteries or any other operation for promotional purposes except online gambling.
The legal bases for the terms mentioned above are the consent of the user or the legitimate interest of HairBrushy (MaxiShop EU).
- WHERE DO YOUR DATA GO?
Your data is transmitted to several internal HairBrushy services (MaxiShop EU)
They are not sent to third parties, except in the situations specified below:
In order to be able to process your orders, your personal data can be transmitted to several providers whose specializations are banking transactions, customer relations, after-sales service, delivery, IT development, site management or even the supply of guarantees or insurance.
For setting up payment in x installments, your data can be shared with service providers such as payment and transaction centers (banks, etc.), or call centers for managing business processes or the experience of or, for customer reviews, to a manager for collecting and processing customer reviews.
The advertising agency of HairBrushy (MaxiShop EU) is managed, thanks to your data, to clients of the agency and advertisers.
- RETENTION OF DATA
The data that HairBrushy (MaxiShop EU) collects is kept only for the time and assistance necessary for setting up and carrying out the operations mentioned in paragraph 3 of our personal data policy.
We keep certain data collected by HairBrushy (MaxiShop EU) for a certain period of time:
In current archives for prospects, for 3 years from the last contact of the client (they can therefore be consulted by the services of HairBrushy (MaxiShop EU)). We do not perform any intermediate archiving of this data (for data representing an administrative interest for certain services, such as for litigation, the retention periods are fixed by the applicable prescription rules).
Regarding our orders, your data will be archived in the current archives for 5 years from the end of the use of customer orders, and in the intermediate archives for 5 years from the end of conservation in current archives. The same goes for customers.
About bank data, they are archived in current archives during the entire validity period of the bank card (more than one day). There is no intermediate archiving done for bank data.
Cookies and their use and time are detailed in paragraph 7 of our policy.
- EXERCISE OF YOUR RIGHTS
6.1. You have the right to request access, modification and rectification of your Data.
6.2. You have the right to request the limitation of the processing of your Data.
Important clarification: for this you must challenge the accuracy of your personal data for the time necessary to allow us to verify the compliance of the latter. Or, in the event that you believe that the use we make of your personal data is illegal and that you request a limitation of their use and not a deletion. We no longer need to use your data for the purposes mentioned in paragraph 3 but that your data is still useful for the establishment, exercise or defense of your legal rights, in the event where you decide to exercise your right of objection during the time required for verification in order to determine whether the legitimate grounds which we are pursuing prevail over yours.
6.3. You have the right to request the deletion of your Data.
If you require the deletion of your personal data, HairBrushy (MaxiShop EU) will still be able to keep them in an intermediate archive format for the time necessary to meet its legal, accounting and tax obligations.
6.4. You have the right to claim the exercise of your right to object to processing used for the purposes of commercial prospecting.
In the event of prospecting by e-mail, you are entitled to request the modification or unsubscription of the newsletters by clicking on the hypertext link "unsubscribe" available in all the newsletters, or by navigating directly to the contact page of the HairBrushy site (MaxiShop EU).
In the event of prospection by SMS, it is possible to unsubscribe by sending by SMS the mention "STOP SMS" to 36007, or by browsing on the contact page of the HairBrushy site (MaxiShop EU).
6.5. You have the right to transmit post-mortem prerogatives concerning the storage, erasure and communication of your personal data.
In the absence of this type of prerogative, your successors and heirs have the possibility of communicating with HairBrushy (MaxiShop EU) in order to be able to have access to the uses of this data and allow "organization and settlement of the deceased's estate" and / or to close the account on the site and / or request the non-continuation of the processing of personal data.
You can also request the non-communication of your data to a third party in the event of death.
6.6. You have the right to claim your right to portability.
6.7. You have the right to revoke your consent to the processing based on this legal basis.
Important clarification: If you decide to withdraw your consent, this cannot have any effect on the lawfulness of the uses made before your withdrawal of consent.
6.8. You have the right, when you wish, to file a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).
In order to exercise your rights, please send your complaint (accompanied by your e-mail, surname, first name, copy of your identity document and postal address) to the data protection delegation of HairBrushy (MaxiShop EU) by email to firstname.lastname@example.org and / or by post to HairBrushy (MaxiShop EU), 2105 Vista Oeste St Nw, Albuqueruqe, NM 87120.
Within a maximum of one (1) month after the date of receipt of the complaint, we will send you a response.
7.1. What is a cookie ?
When you browse a website such as the HairBrushy website (MaxiShop EU), it can then, depending on your choice, insert a text file on your receiver (computer, phone or tablet).
This text file is called COOKIE. This cookie then allows the website like HairBrushy (MaxiShop EU), during the prescribed time of validity or registration of the cookie, to identify your receiver used when you make another visit.
Only the issuer of a cookie is likely to read or modify the information contained in this cookie.
7.2. What are the cookies for on https://hairbrushy.fr?
We can classify different types of cookies by categories. Some are issued directly by HairBrushy (MaxiShop EU) and its service providers, but some sometimes come from third-party companies.
7.2.1. Cookies issued by HairBrushy (MaxiShop EU) and its providers
There are several categories of cookies that can be found on your transmitter when you browse our website:
22.214.171.124. "Essential" Cookies
In order to have access to our site, "essential" cookies are necessary, they are used for example to be able to place the order.
If they were not present, you could have problems navigating the site and be unable to place an order.
“Essential” cookies also allow HairBrushy (MaxiShop EU) to track its activity.
They can be inserted on your transmitter by HairBrushy (MaxiShop EU) or by its service providers.
126.96.36.199. "Analytics and Personalization" Cookies
"Analytics and personalization" cookies are not mandatory, they will allow us to facilitate your searches, optimize your experience with us, we will be able through them to better target your expectations as well as adapt our offers and maximize the organization of our site.
188.8.131.52. "Advertising" cookies
Advertising cookies are displayed in the advertising spaces of our site. The interest for you is that your browsing time is better and optimized thanks to the presentation of offers and advertisements relevant to you.
For this, "advertising" cookies will target your expectations in real time and offer you advertising content adapted to your desires and interests at the moment, through your recent browsing history on other sites.
This is to avoid showing you advertising content that is of no interest to you. At the same time, HairBrushy (MaxiShop EU) prefers to see its offers and advertisements offered to users who will be interested in them.
The advertising content offered may contain cookies issued by HairBrushy (MaxiShop EU) or by its service providers, or by third parties through the association of a cookie with the advertising content of an advertiser.
7.2.2. Cookies issued by third-party companies
Third parties using cookies on our site use their own privacy policies for this. These cookies are not necessary for the use of our site.
7.2.3. Cookies issued by third-party applications integrated into our site
While browsing our site, we may include computer applications from a third party to it, in order to offer you the possibility of sharing content and / or your opinion from our site with other people, for example when you click on the "share" or "like" buttons that come from social networks.
These social networks can then identify you through these buttons even if you have not used them while browsing the site. It is possible for them to do this if during your last navigation on the site you were at the same time connected or active on your transmitter to your social network. We have no control over the uses they use or the data they have.
To learn more about the use of your data and advertising content, you can go to your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.
Google +: https://policies.google.com/terms?hl=fr
Regarding our advertising management, we remind you, as mentioned just before, that all of our advertising spaces may contain cookies from third parties (advertising agent behind the advertising presented, third-party advertising providers, etc.).
They can therefore with these cookies and during the prescribed period of validity of these, offer advertisements in the places made available for third party advertisements, identify the number of content they offer in our spaces, know the audience of these advertisements and the number of clicks; thanks to this they will be able to claim the sums due to them and establish their statistics. They can also know that your sender is the one who previously visited another site containing one of their advertisements, and therefore target and personalize their content if necessary.
7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).
Your browser software contains many options available to you and can be adjusted according to your preferences. In this way, you will then be able to accept cookies on your transmitter.
However, if you make the choice to accept the registration of these cookies on your transmitter, then, during your visits to sites or content with cookies present, these cookies will be automatically recorded on your transmitter.
However, it is important to note that the choices you make in this setting may modify or alter your browsing on the Internet or on certain sites or services that require the use of these cookies (as in order to place order on our site for example).
In the event that you prefer to refuse these cookies on your issuer or erase those already registered, we disclaim all responsibility for the consequences of the alteration of the functioning of our services, which would arise from the inability of our services to register or have access to the cookies used for their operation.
7.3.1. How do I choose your browser options?
You have different options and choices available depending on your browser. In order to have more, you can consult the menu help of this one.
Internet Explorer™ : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari™ : https://support.apple.com/kb/PH19214?locale=fr_FR & viewlocale=en_FR
Chrome™ : http://support.google.com/chrome/bin/answer.py?hl=fr & hlrm=en & answer=95647
Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Opera™ : http://help.opera.com/Windows/10.20/fr/cookies.html
- TRANSFERS OUTSIDE THE EUROPEAN UNION
Most of the time, your data is kept within the European Union.
However, when our providers are in countries outside the European Union, we share some of your data in third countries, as with third countries where the European Commission has not carried out an assessment on the level of compliance.
In this case, we take the necessary steps to ensure that this data sharing is done in accordance with the relevant regulations and that protection of your privacy and fundamental rights is guaranteed (with, for example, the use of contractual clauses of the European Commission).
The data protection delegation may, if requested, provide you with more information about the transfer of data.
- SECURITY MEASURES
Thanks to the technical and organisational measures we are taking, we can guarantee a level of safety which is in line with the risks to the rights and freedoms of natural persons in relation to the points mentioned in point 2, and we take account of the origin, scope, context, costs and state of knowledge, the purposes of treatment, and also the risks identified.
In addition, we are at level with the safety standard of the PCI DSS payment card industry, reflecting our commitment to security.
10. PROFILING AND AUTOMATED DECISION
By the automated processing we use (profiling for example), you are subject to legal effects that affect you.
All this is essential to the conclusion or execution of the contract that binds you to us.
This is how we can offer and perform customer identification automation and "4 x payment". The foundations of this operation are attached to the analysis of different variables concerning the type of products, the services ordered, or the customer profile.
If the risk is assessed with these statistics as being too great (fraud / unpaid), then this method of payment will not be offered.
However, if you wish, you can obtain human intervention although the decisions are automated, you will be able to give your opinion and / or oppose the automatic decision.
11. POLICY UPDATE AND REVIEW
Our personal data policy will be updated whenever necessary in order to always comply with the regulations applicable to the protection of your data (at least every three (3) years).